1. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.
2. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track your order.
3. What is your return policy? We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of delivery for a full refund. Items must be unused, unwashed, and in their original condition. Please visit our Return Policy page for more details.
4. How do I return an item? To return an item, please contact our customer service team at support@vintagevistaa.shop to initiate the return process. You will receive a return authorization number and instructions on how to send your item back to us.
5. Do you ship internationally? Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination. Please see our Shipping Information page for more details.
6. How long will it take to receive my order? Domestic orders typically arrive within 5-7 business days. International orders may take 10-15 business days depending on the destination and customs processing. Please note that these are estimated delivery times.
7. Can I change or cancel my order? If you need to change or cancel your order, please contact us immediately at support@vintagevistaa.shop. We will do our best to accommodate your request, but please note that once an order has been processed, it cannot be changed or canceled.
8. What if I receive a damaged or incorrect item? We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact us at support@vintagevistaa.shop with your order number and a photo of the issue. We will arrange for a replacement or refund.
9. How can I contact customer service? You can reach our customer service team via email at support@vintagevistaa.shop or by phone at +1 (332) 252-4911 during our business hours. Visit our Contact Us page for more information.
10. Do you offer gift cards? Yes, we offer digital gift cards in various denominations. You can purchase them on our website, and they will be delivered via email.
If you have any other questions, please feel free to reach out to us. We’re here to help!